This Privacy Notice explains how Book and Lounge (referred to herein as Book and Lounge, or “we” or “us”) collects, uses, and shares your personal information.

Any links to third-party websites provided on the Website are not covered by this Privacy Notice. When visiting such third-party websites, we advise that you check the privacy Notices of each website that you visit.

What information do we collect?
The type of personal information we collect depends on how you interact with us and includes the following categories of personal information:
• Contact information including your name, email address, and phone number
• Your address
• Your preferences and interests
• Usage information
• Device and browser information

How about Special Category data?
“Special Categories of Personal Data”, means any Personal Data constituting or revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning a person’s health, or data concerning a person’s sex life or sexual orientation.
We do not intentionally collect any data which constitutes Special Categories of Personal Data and we urge you not to share with us any Personal Data of this type.
Children under the age of 16 are not permitted to use our services.
If you are under 16 years old, we will need your parents’ or guardian’s consent. We’re sorry, but if you are under 16, you’ll have to wait just a little longer to use our service without their approval.

Where do get your personal information?
We collect personal information about you either directly from you or from your interaction with our website. You provide personal information to us when you:
• Use our website or otherwise interact with us
• Complete the Contact Us form
• Create, post, or submit user content on our website
• Request or sign up for information
• Communicate with us by phone, email, chat, in person, or otherwise
• Complete a questionnaire, survey, or any other information request

When do we use your personal information?
We use your personal information
• Where you have given us consent to do so for specified purposes, such as to provide our services and other items requested by you.
• To deliver a contract or service to you.
• To ensure that our services are working properly and,
• where there is a legal obligation imposed on us, or to protect legal rights.
All online subscriptions include the option to directly unsubscribe or you can email hello@bookandlounge.com to request that your preferences are updated

How do we use your personal information?
• To contact and communicate with you in connection with our Services or other notifications, programs, or updates that you may have registered for
• Send you notifications of topics and new posts or services you may be interested in
• To comply with your instructions or to fulfill other, specified purposes for which you have given your consent
• To publicise content in which you are featured
• To improve our services

Who do we share your personal information with?
We do not sell, trade, or transfer your personal information to third parties. However, we share your personal information for the purposes set out in this Privacy Notice and with the following categories of recipients:
• Third-party Service Providers and others who help with our business operations and assist in the delivery of our products and services such as, website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential

• We may share your personal information with advertisers and marketing agencies that we engage for advertising services to assist us in advertising our brand and services.

• We may disclose your personal information to third parties if we reasonably believe that disclosure of such information is helpful or reasonably necessary to comply with any applicable laws, to comply with or respond to a legal process or law enforcement or governmental request, to enforce our rights

Do you share my personal information outside the UK?
We do not process your personal data in any country outside the UK. However, certain third-party providers are based outside of the UK, so their processing of your personal data will involve a transfer of data outside the UK.
Whenever we transfer your personal data out of the EU, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the ICO which give personal data the same protection it has in the UK.

How long do we keep your personal information?
We retain your Personal Data as long as you are a user of our services. When you decide to delete your account, or if we need to remove your account, we will delete your Personal information from our databases within 30 days, and within 90 days from all backups.

We may need to retain certain details for longer periods of time to comply with legal, tax, and accounting requirements, or if we believe that these details are necessary for current or expected legal proceedings.

How do we keep your personal information secure?
We do our utmost to respect your privacy and ensure the information you provide to us is secure. To achieve this we have put in place the necessary procedures and security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration.
We use firewalls and data encryption, for example, as well as physical access restrictions and authorisation controls for data access.

What are your rights?
We would like to make sure you are fully aware of all of your data protection rights. Your rights differ based on the data protection laws in your country, state, or territory. However, in the UK, as an individual, you have the following right.
• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we rectify inaccurate personal information concerning you.
• The right to erasure – In certain circumstances, you have the right to request that we erase some or all of your personal information.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions
• The right to be informed- You have the right to be informed about the collection and use of your personal data;
• Withdraw Consent. You have the right to withdraw consent you have provided to us where we rely solely on your consent to process your personal information. You can always provide your consent to us again at a later time.

How do I submit a request?
To make a request or exercise your rights, please send an email to hello@bookandlounge.com.
When you make a request, we ask that you help us with the following:
1. Tell us which right you are exercising
2. Tell us more about your relationship with us
3. Help us verify your identity: We may request proof of identity before we disclose personal information to you or before we process your other requests
4. Depending on your request, we will provide a response to you via email, if you prefer to receive our response in another way, then please let us know your preferred delivery mechanism to receive our response.

Changes to this Privacy Notice
We may update this Privacy Notice from time to time in response to legal, technical or business changes. When we update our Privacy Notice, we will take appropriate measures to inform you of any significant changes that we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable law. You can see when this Privacy Notice was last updated at the end of this Privacy Notice.
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Contact details
Your privacy is important to us. Please address any comments, concerns, complaints, or questions regarding our Privacy Notice to hello@bookandlounge.com
If you are not satisfied with our response or believe we are processing your personal information in a way that is not in accordance with the law, you have the right to lodge a complaint with the supervisory authority in the UK responsible for the implementation and enforcement data protection law: the Information Commissioner’s Office (the “ICO”). You can contact the ICO via their website – https://ico.org.uk/concerns/ – or by calling their helpline – 0303 123 1113 or write to them at ICO, Wycliffe House, Water Lane, Cheshire SK9 5AF.

This privacy policy was last updated on 8th August 2022